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What's New
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CRM Works Pty Ltd Services
CRM Works Pty Ltd services the Australian and a growing segment of the Asia Pacific market through a team that combines years of experience in the design, programming, installation, training and technical support of Sage Accpac CRM. More recently we embraced SugarCRM the worlds fastest growing Open Source SaaS CRM.
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SMAPS - Google Maps for Sage CRM
Known as Smaps, this is a current development project in association with our business partners, IcatchIT Inc. www.icatchit.com which involves the creation of an integration between Google Maps and Sage CRM.
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Sage CRM v6.2 Highlights July 2008
Sage CRM version 6.2 delivers a comprehensive range of new capabilities and enhancements that are designed to enrich the Sage CRM user and ownership experience significantly.
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Social Networking Websites and Business July 2008
In more than a quarter of managers now believe online networking sites like Facebook, LinkIn and MySpace are a vital business tool, according to a survey conducted by Konica Minolta. Unsurprisingly, the research showed younger managers are leading the way,with a third of managers under 40 embracing the use of such sites, compared to only 16 per cent pf those over that age.
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What’s New in Sage CRM v6
Sage CRM v6 features even better CRM functionality, making Sage CRM easier to use than ever before. The all new Training and Coaching area provides step by step instructions to users on how to get started with Sage CRM. It also helps them to use the application as they work their way through it, making Sage CRM the most user friendly and intuitive CRM product available today. Usability has also been enhanced through simplified Field Level Security, code-free territory management and realignment, improved data segmentation and an even more powerful search engine.
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Sage Accpac CRM Version 5.8 has been released!
This version incorporates a number of best of breed features designed to ease administrative tasks and increase the products core functionality. Now more than ever, you will find better ways to manage your business by integrating field sales, internal sales, customer care and marketing information. With enterprise wide access to vital product, prospect and customer information you can close sales faster, and build lasting, more profitable relationships across all channels. |
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Sydney Olympic Park Authorities plans Olympic Growth with Sage ACCPAC CRM
Sydney Olympic Park Authority (SOPA) has installed Sage ACCPAC CRM ™ customer relationship management software to support the vision for the Park that includes a $470 million plan for residential and commercial development over the next five to seven years. The software will help SOPA to more tightly tailor its marketing campaigns for its existing 10,000 customer and stakeholder contacts, attract 1,500 new residents and 3,000 new employees, and generally increase visitation and investment, in order to improve the long-term viability of the businesses within the SOPA precinct. |
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Hot off the Press
The CRM Works team attended the Sage ACCPAC 2004 Conferencing and training in Melbourne for the last week ending the 16th October and brought back some great news on product as well as Sage ACCPAC's CRM Achievement Award for 2004. As for CRM 5.7 please see snapshot of issues addressed below. We expect release mid November and advise the transition from 5.6 is seamless plus the enhancements will reduce customisation times in some areas. |
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Time Is Money
Reducing the numbers of systems that agents access will increase productivity, lower costs, and improve service.
Buying a new mobile phone is a chore: You get the call from your operator saying you've been with the service 12 months and you're now eligible for a free upgrade to the latest phone with a built-in camera, a Swiss Army Knife, and a rubber dingy. On the off chance that you do want to upgrade, you're faced with the task of providing the agent with your details. |
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Growth Without the Growing Pains
How to migrate from a contact manager to a fully functional CRM solution. Millions of small businesses rely on the functionality of contact managers for their extensive customer lists. Contact managers have been on the market for more than 16 years, and have helped sales professionals manage leads and turn them into business. |
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