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Submitted by admin on Tue, 07/08/2007 - 18:13.

CRM Works, with our technology partners, can supply, install and support the best CRM software.

We provide:

  • Concept, customisation, database and screen design, data acquisition and conversion.
  • Tools to categorise, communicate, service and manage relationships.
  • Regular workshops and seminars in collaboration with our industry partners.

Enterprise

Sage ACCPAC CRM is an integrated sales, marketing, customer support and call centre automation solution for the enterprise, including government departments and corporations.

Completely Internet and WAP enabled, it provides users access anytime, anywhere via a Web browser or wireless device, such as a PocketPC or WAP enabled mobile phone. Sage ACCPAC CRM integrates with Sage ACCPAC Advantage "out-of-the-box" providing authorised Sage ACCPAC CRM users efficient access to vital customer, partner and related transactional data.

Full integration to other business-critical solutions such as Microsoft Outlook, Lotus Notes, or proprietary systems enables Sage ACCPAC CRM to act as a complete portal to all the data and applications you count on to help you manage your business.

Sage ACCPAC CRM Web Self Service allows your customers to access or request services and support over the web. Customers can receive information based on their preferences, requests and histories, providing them a single point of contact for information about your products and company through designed customer and partner portals.

Sage ACCPAC CRM Web Self Service also allows channel partners access to shared workflow, lead-tracking, inquiries, invoicing and customer information.

Put simply, Sage ACCPAC CRM provides your stakeholders customers with 24/7 access to information they want.

SME

For the SME we offer the ACT! contact management program, with all the team being ACT! Certified Consultants. ACT! manages all your customer information in one place, helps you schedule with ease, can create and send personalized letters, faxes, and e-mails, as well as the ability to share complete customer information in a workgroup environment. ACT! works with Microsoft Outlook, handheld devices and other popular products.

Why Choose CRM Works? What is Great CRM?
Solutions Pricing
Resource Library Vendor Software & CRMW Support Agreement

Email us for more information.

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