Welcome to CRM Works It is often written that CRM is not a destination but journey. I concur and am qualified to say so and give informed advice, having been in this space for 20 years, as a power CRM user in the telecommunications sector and now as an application developer and Vendor Solution Partner. Originally an ACT Certified Consultant, I have seen evolution more than revolution, until came across the then Accpac CRM in 2003, from where my interest in CRM changed profoundly. CRM Works was conceived and I sold my interest in ACT First. Please read About Us for important and relevant information to assist your CRM journey.

This site is your information resource, your journey’s planning guide dedicated to great Customer Relationship Management. CRM Works focus on a single vendor solution, Sage Accpac CRM for one reason. It is the best contemporary CRM Solution available.

CRM Works can cater for your business from entry level, mid market to enterprise, providing simple to complex end to end integrations using Sage CRM and ERP. The contemporary architecture and extensibility of Sage CRM allows us to develop unique custom solutions, integrated with it’s native architecture that mirror and extend our client business processes, scale as the business grows and provide real and sustainable return on the CRM investment.

CRM is not simply technology. You may think so, as there is a growing choice of CRM solutions out there and with so many new offerings, companies, people, money and spin, all presenting their solution as the quintessential CRM solution. Most lack two important ingredients, one being web architecture and there other experience. This flows across business processes, marketing, risk, application hands on, visualisation, communications and all of these impacts on the ultimate deliverable, that is Good CRM.

To capture your attention marketing spend in the CRM space is huge and growing, the best product and solution provider does not get to the top of the searches, just the one with more to spend on the day. Good for us, today was our turn and we found you or you found us. Something worked.

Start your journey now, with a small investment of your time and watch the Introduction and Overview video on Sage CRM. If you feel there is a fit to your immediate business needs, the other more focused video presentations will add more substance to your research. The next step is for us to help you determine if your requirement is simple or complex, so we can prepare for and move down the appropriate track. At any time, without the spin consider me as your friend and guide. Please write to me.